Preparedness Strategies: Multiservices and Technologies in the Public and Private Sector

Preparedness Strategies: Multiservices and Technologies in the Public and Private Sector

03 Jun, 15:00–16:15

The year 2020 changed many aspects of people’s lives all over the world. The corporate and state bodies of many countries were faced with the need to switch to working with clients online and provide services remotely. But not everyone was prepared for this, and old ways of doing things have had to be quickly overhauled. In many countries, the social aspect of state and commercial projects has grown over this period, with new technological solutions being created and existing ones updated to support those most in need. The development of these services is still relevant today. How is the role of financial institutions changing nowadays? What does this mean for the digital transformation of social services? How successful has the transition to online communications been? Which of the services in this area is the most in demand? What technologies are set to be implemented in the near future?












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