The Post-Pandemic Consumer Market: What Doesn’t Kill Us Makes Us Stronger

The Post-Pandemic Consumer Market: What Doesn’t Kill Us Makes Us Stronger

03 Jun, 15:00–16:15

The pandemic has accelerated the transformation of the retail sector, with digitalization becoming the main driver of competitiveness, even in businesses which are not online yet. Although 2020 saw record growth in online sales, several offline сhains only strengthened their position. Consumers are becoming more responsible and rational when it comes to what they consume, as well as more ‘home-based’, while regulators are playing a greater role on the market in the wake of the pandemic. What has the pandemic taught retailers and retail brands? How is the technological, competitive and regulatory ecosystem changing? And what new trends will determine how the industry develops after the pandemic?













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