The Post-Pandemic Consumer Market: What Doesn’t Kill Us Makes Us Stronger
The pandemic has accelerated the transformation of the retail sector, with digitalization becoming the main driver of competitiveness, even in businesses which are not online yet. Although 2020 saw record growth in online sales, several offline сhains only strengthened their position. Consumers are becoming more responsible and rational when it comes to what they consume, as well as more ‘home-based’, while regulators are playing a greater role on the market in the wake of the pandemic. What has the pandemic taught retailers and retail brands? How is the technological, competitive and regulatory ecosystem changing? And what new trends will determine how the industry develops after the pandemic?
Max Seddon, Correspondent, Financial Times in Russia
Yuri Alasheev, Member of the Board of Directors, VkusVill
Maria Gordon, Senior Independent Director, Polyus; Senior Independent Director, ALROSA; Chairman of the Board of Directors, Independent Director, Detsky Mir; Independent Director, Moscow Exchange
Viktor Evtukhov, State Secretary – Deputy Minister of Industry and Trade of the Russian Federation
Anna Mikhina, Vice President, Head of Ecosystem Services Development Department, Tinkoff Bank
Igor Radakovic, General Director, Reckitt Benckiser Healthcare in Russia, Ukraine & CIS
Georgy Solovyov, General Director, Co-Founder, Skyeng
Igor Shekhterman, Chief Executive Officer, Chairman, Member of the Management Board, Х5 Retail Group N.V.
Daniil Shuleyko, Head of E-сom and Ridetech, Yandex
Alexander Shulgin, Chief Executive Officer, Ozon